Customer Testimonials

See Us Through Your Neighbors’ Eyes

At Innovative Comfort, we believe that there’s no greater sign of success than a satisfied client. In fact, it’s our team’s driving force. It pushes us to deliver the superior HVAC services our commercial and residential clients deserve on a consistent basis. You can take our word for it—or better yet, you can take theirs.

Read our customer reviews to see why your space is safe in our hands. Or, if you’d like to leave us a review, we encourage you to do so by filling out the form below. With us, your opinion matters.

I am writing to you on behalf of Innovative Comfort Systems. I am a Facilities Supervisor
at a church and Bible academy. I have worked with many electricians and HVAC
providers and have found Innovative Comfort Systems to be among the elite businesses
in the HVAC field.

Repairs are always completed with integrity, on time, and at a competitive price. The
customer service is top notch and I have never closed the book on a repair and been
unsatisfied.

The real proof of quality is answered by the following question: To whom would you
recommend Innovative Comfort Systems? In the past year or two, I have recommended
Innovative Comfort Systems to a friend, coworkers, and family. In all cases, the verdict
has been the same – SATISFIED – satisfied with the timeliness, professionalism, and
price!

I wholeheartedly recommend Innovative Comfort Systems.

- Curtis W.

“Let me just start off by saying this is a top notch outfit. My heat pump was 20 years old and it finally was time for a new one. It could not heat my house to 72°! I called two places Monday morning that my brother recommended. The first place I called took my phone number and did not call me back until later that afternoon. I then called Innovative Comfort Systems and told them I need to get the ball rolling right away. The sales consultant said he could be there in an hour to check out my situation. He explained the options of three top brands and I decided to go with the Trane XV18, since my last Trane lasted so long. I was headed up north to Canada in 4 days for a ski trip and I needed it done ASAP. The crew got it put in with a new air handler within 2-3 days, amazing! This new unit is so quiet and it heats up to 72° with ease! It also has a new fancy color thermostat. Installation of the entire unit was flawless! I highly recommend this company for all your heating needs. I even have Innovative Comfort Systems phone number programmed in my phone so I can refer his company to friends and people I meet when the time is needed.”

- Mike M

“I just used this company because they are the only BUDERUS/BOSCH certified reseller in the area.
The board of my boiler was indicating an unusual error. They did thorough investigation to understand if it was necessary to change the circuit or not.
And finally, they figured out it was not necessary to change the circuit but to reset the board in a specific way.
It saved me money and I have hot water again.”

- Antoine F. , Bellevue, WA

“Innovative Comfort Systems to the rescue! Polite, professional, skilled, speedy service. Fixed the problem first time out. Followed up to be sure all was well afterwards. It was such a huge relief to deal with an honest company. Unlike the others who tried to scare me into unneeded services and were rude when I asked questions in an attempt to fully understand what the problem was and what would be the best and most economical way to approach the situation. Innovative won me over and I have signed up for their annual service contract to keep my system running smoothly from now on.”

- P K. , Seattle, WA

“Absolutely amazing customer service. I needed my gas furnace serviced and inspected on short notice. A technician, John, was at my home within 24 hours of my call to Innovative. He was thorough, knowledgeable, and very professional. He answered my questions and addressed my concerns clearly and completely. He knows his stuff! The fee was quite reasonable. I could not be more satisfied. So refreshing after some really bad south Snohomish HVAC contractor experiences in the past. Thanks!”

- Al H.

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